The products supplied must be properly packaged, so as to ensure protection during transport and storage.

We want the packaging to be solid, whether it is wood or plastic, and to support the packaged goods. At the same time, it is necessary that each parcel/pallet on which the goods are delivered, has a list of contents/packing list with the goods/materials it contains.

The goods are delivered with a tax invoice, notice or packing list, and each delivered item must have a label with the description and technical data along with the certificate of conformity, for the traceability of the goods both internally and between third parties (supplier – customer).

We only work with partners that comply with international standards and industry-specific regulations. Depending on the product/service category, the following are required:

• ISO 9001 – quality management, mandatory.

• ISO 14001 – environmental management, mandatory

• ISO 170019 – technical compliance and safety, optional

• ISO 1789 – performance and safety standards, optional

• EN 1789 – requirements for ambulances and equipment, mandatory

• EN 1865 – requirements for stretchers and patient transport systems, mandatory

• AS 9100 AERO – aeronautical and safety standards, optional

• NTR – applicable national technical regulations, mandatory

• CE marking according to MDR (EU Medical Devices Regulation 2017/745), mandatory

• Certificate of conformity for the supplied products, mandatory

For registration, we will request:

• company identification data (name, address, CUI/CIF)

• contact details

• person responsible for the commercial relationship

Before becoming an official partner, each supplier goes through an approval process that includes document verification, quality assessment and, if applicable, product testing within the internal Deltamed SRL process.

Also important is the complaint tracking system and the time it takes to resolve them.

Following these tests and verifications, the decision to continue collaborating as partners will be made.